Question 1

How do I start my first livestream on Streamster?

Accepted Answer

Sign up and go to your Dashboard. Click "Go Live" to create a stream. Copy the RTMP URL and Stream Key. Open OBS Studio, go to Settings → Stream, set Service to Custom, and paste the URL and key. Click "Start Streaming" in OBS — you're live!

Question 2

What streaming software do I need for Streamster?

Accepted Answer

We recommend OBS Studio (free, open source). It works on Windows, macOS, and Linux. You can also use Streamlabs OBS or any RTMP-compatible software.

Question 3

Can I stream to multiple platforms at once with Streamster?

Accepted Answer

Yes! Streamster lets you go live on Facebook and Instagram simultaneously. Paste your RTMP keys in Dashboard → Settings and go live on both platforms at once.

Question 4

How do viewers buy products during a live stream?

Accepted Answer

When you feature a product, viewers see a purchase overlay with a direct checkout link. They can buy without leaving the stream. Payments are processed securely through Stripe.

Question 5

Is Streamster free to use?

Accepted Answer

Streamster offers three plans with a 14-day free trial: Starter at $79/month (10 hours, 4% commission), Creator+ at $199/month (40 hours, 2% commission), and Pro at $499/month (150 hours, 1% commission). Additional live hours are $5 each on all plans. Every plan includes Facebook and Instagram live streams, product overlays, real-time analytics, and CSV product import, with no buyer fees.

Question 6

How do I receive payouts from sales on Streamster?

Accepted Answer

Connect your Stripe account in Dashboard → Settings. Payouts are processed automatically after a sale clears, typically within 2-7 business days directly to your bank account.

Question 7

What internet speed do I need for live streaming?

Accepted Answer

For 1080p streaming at 4500 Kbps, you need at least 5-6 Mbps upload speed. For 720p at 2500 Kbps, 3-4 Mbps is sufficient. Use a wired connection when possible for stability.

Question 8

Can I bulk-import my products into Streamster?

Accepted Answer

Yes. Go to Dashboard → Products → Import CSV, download the sample template, fill in your products keeping the column headers, and upload the file. Each row becomes a Streamster product with title, price, inventory, and images.

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